Hi!

Today I became a licensed user for a Product my company has purchased from Telerik. And as I understand it I need to download and install the Control Panel to be able to manage my Telerik Products. Said and done, I've got the Control Panel up and running and I see one installed product: UI for ASP.NET AJAX, which is correct by the way.

When I select this Product and have a look at "View All Versions", I do see four available versions:
2017.2.711 (Trial installed),
2017.2.621 (disabled),
2017.2.503 (disabled) and
2015.2.623.

Why on Earth do I see just these four?

My Company uses 2016.2.607.40 (.NET 4.0) and I would like to use this.
Also, I don't want 2017.2.711 (Trial installed) as an installed trial version.

What have I done wrong or missed? I Think I did download the Control Panel without being logged on with my Telerik user account. Perhaps this made 2017.2.711 being installed as Trial.

Any input appreciated, thank you!

I have been attempting to download UI for Winforms R1 2017 SP1 for the past couple of days, but every time I start the download using the Control Panel it gets to 152/162MB and then stops.  After about another hour or so of waiting I eventually get a warning that the Hash doesnt match.  The first time it failed, I chose the retry option and the result was the same. So at the end of the second failure, I chose the cancel option at which point the progress bar on the control panel updated and displayed 2998MB/162MB.  I gave up and tried again today, but it appears to be doing the same thing.

Is there another way that I can download manually that particular version of the controls without using the control panel and install the version and maintain my current version of the controls which I need to do to support an application already in production.

We renewed our license a few weeks ago and it's all good on the website, but the Control Panel and VS Extension don't seem to recognize this. Can I just ignore this or will there be an issue when the previous expiration date hits in a week or so?

Hi,

    i am facing the issue with radgridview. i.e GridEventHandler_SelectionChanging method is taking  more than 45 seconds of time to go to GridEventHandler_SelectionChanged events. can any one have solutions?

My computer is FIPS enabled (Work requirement). When I try to update the Control Panel the program Crashes. If I disable FIPS using the instructions provided this page http://docs.trendmicro.com/all/ent/sc/v3.0/en-US/cmcolh/t_fips.html the Control Panel does not crash and the update works. This just an FYI.

Faulting application name: TelerikControlPanel.exe, version: 2016.4.1514.1, time stamp: 0x58c7d53e
Faulting module name: KERNELBASE.dll, version: 10.0.14393.1066, time stamp: 0x58d9f07f
Exception code: 0xe0434352
Fault offset: 0x000da932
Faulting process id: 0x6100
Faulting application start time: 0x01d2b918ec24a64e
Faulting application path: C:\Program Files (x86)\Telerik\Control Panel\TelerikControlPanel.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 72c1ef97-a394-4ef2-b8e6-9cf938b3186e
Faulting package full name: 
Faulting package-relative application ID: 

Application: TelerikControlPanel.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()

Exception Info: System.Reflection.TargetInvocationException
   at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
   at System.Reflection.RuntimeConstructorInfo.Invoke(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
   at System.Security.Cryptography.CryptoConfig.CreateFromName(System.String, System.Object[])
   at System.Security.Cryptography.MD5.Create()
   at Telerik.Installers.Downloader.ByteRangeDownloader.GetMD5Hash(System.IO.Stream)
   at Telerik.Installers.Downloader.ByteRangeDownloader.GetMD5HashOfDownloadedFile(Telerik.Installers.Downloader.DownloadContext)
   at Telerik.Installers.Downloader.ByteRangeDownloader+<>c__DisplayClassd.<Start>b__5(System.Threading.Tasks.Task[])

Exception Info: System.AggregateException
   at System.Threading.Tasks.TaskExceptionHolder.Finalize()

I can't run TelerikControlPanelSetup_2015_3_0601_3.exe on windows 10. Please help me. Thanks!

Hi,

I just downloaded the control panel. The link downloads TelerikControlPanelSetup_2016_4_1422_1.exe

It says 'is a bit old...'

What is the correct link to download the latest version?

At this point I cannot download products via the Control Panel.

The exact message I get is "Hmmm. It seems this installer is a bit old. Please, download the newest shiny version from here".The version it links me to is TelerikControlPanelSetup_2016_4_1317

Except I keep getting the same version, with the same error. I tried downloading it from the public site, and from My Account (which is current and my subscriptions don't expire until July 2017.

I do understand that the workaround is to download directly from the website, but I wanted to report that the Control Panel mechanism seems broken as of now.

When I execute TelerikControlPanelSetup_2016_4_1317_1.exe the installer dialog flash on then shutdowns immediately.

The Event Log shows the following errors:

Application: TelerikControlPanel.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at System.Diagnostics.FileVersionInfo.GetVersionInfo(System.String)
   at Telerik.CommonInstaller.ControlPanel.Program.GetInstalledApplicationVersion(System.String)
   at Telerik.CommonInstaller.ControlPanel.Program.TryLaunchInstalledApplication()
   at Telerik.CommonInstaller.ControlPanel.Program.Main()

and

Faulting application name: TelerikControlPanel.exe, version: 2016.4.1317.1, time stamp: 0x587e5d0c
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23572, time stamp: 0x57fd0379
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x2f44
Faulting application start time: 0x01d283b9d8fef5a9
Faulting application path: C:\Users\Rob\AppData\Local\Temp\7zS869BA0D4\TelerikControlPanel.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 16b319dc-efad-11e6-ae2f-c86000138c55

with Information warning:

Fault bucket 493246285, type 30
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: TelerikControlPanel.exe
P2: 2016.4.1317.1
P3: 587e5d0c
P4: System
P5: 4.6.1590.0
P6: 5787eed5
P7: 2e04
P8: 21
P9: System.IO.FileNotFoundException
P10: 

Any suggestions?  Firewall is disabled, AntiVirus disabled, Run As Admin tried.

Cheers, Rob.

I am attempting to install TelerikControlPanelSetup_2016_4_1317_1 but it keeps returning a message of "Unexpected error has occurred...Application needs to shutdown". I am running Windows 10 Pro version 1607 (OS Build 14393.693).

What I have done:

Uninstalled the old Telerik control panel

Uninstalled ALL installed Telerik packages

Disabled antivirus

Checked for windows updates

Rebooted numerous times